Terms & Conditions

Welcome to Golden Times Fine Wines. Access to and use of this website and the products available through this website are subject to the following terms and conditions.  It is illegal to sell alcohol to people under the age of 18.  By placing an order with us, you confirm that you are 18 years old or above.  We make every effort to ensure information on the site, including but not limited to, product information, images, pricing, stock availability, shipping terms and promotional details are up to date - however we will not be responsible for any loss resulting from human error in updating these details on our website. Product sizes are assumed to be 75cl for wine and 70cl for spirits, unless specified otherwise in the product description. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability. All orders are subject to confirmation of final availability and we reserve the right to reject the order that any of the products requested are unavailable. We will notify you by email or phone before the indicated delivery date.

All goods are inspected by us before delivery and carefully packed for protection, however damage can occasionally occur in transit. It is the Customers’ responsibility to examine the goods immediately upon delivery for any deficiencies and/or damages. Any claims must be lodged with us by phone or email at the time of delivery and no later than 1 day from the date of delivery, otherwise we shall have the discretion to refuse your claim.

Payment Terms
All pricing is in Hong Kong Dollars (HK$). Full payment is required prior to delivery of your order.  For any purchase over the value of HK$5,000 please call our customer service hotline +852 4611 8992. Your offer to purchase made on Golden Times shall be subject to our sole discretion and may not be accepted subject to the availability of stock. After payment is made, an order cannot be cancelled.

General Delivery Terms
Delivery services are available within Hong Kong only. Delivery is free within Hong Kong, and Kowloon on orders over HK$ 800, Delivery per order is available to a single location only and within 3 working days upon payment. For Sai Kung, Tung Chung and New Territories, an additional charge of HK$ 100 is applied and there is no delivery service to outlying islands, Ma Wan and Discovery Bay.

These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region, Golden Times may revise these terms and conditions at any time without prior notice. If any dispute arises, Golden Times’ determination shall be final. Where these terms and conditions are available in other languages, the English version is the governing version and shall prevail whenever there is a discrepancy between different versions.